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2-Year Warranty
- Customer
“I've had it for about 15 days and I'm satisfied with it. I already have the S5 PRO 2 which I was already satisfied with (I now use it for the first floor), but I clearly see the difference:
-better self-cleaning (the brush comes out cleaner, there is less residue between the brush and its "cover", there are two cleaning cycles possible 3min and 6min)
-the frequency of filling the tank with clean and dirty water lower.
-the vacuum cleaner part and its accessories which adapt to all areas of the house.
The only negative point at the moment is having to move the battery from one device to another each time."
Lowest Price of Year
Lowest Price of Year
Once a year super low price, don’t miss it！
We Are Here To Help
How will my order be shipped? How much does it cost?
All orders are sent using DPD / UPS shipping. Free shipping is for all CA orders CAD $10 and more (Continental Canada only).
Will I be able to track my order?
Yes. You will receive an email notification when your order ships, including a tracking number that you can use to check the progress of your shipment.
How long will it take for my order to arrive?
In most cases, we will process your order by the next business day. Shipping time will depend on where you live.
How to request refunds
Please contact our customer service team at support@tineco.com, or just reply the order notification email, to request refunds. Once we receive your request or there are any updates on your request, a notification email will be sent to your email to inform you of any request updates.
HOW LONG IS THE WARRANTY PERIOD AND HOW IT WORKS?
New Machine: All Tineco machines purchased from Tineco website have a 2-year warranty against original defects in material and workmanship since purchase date when used for private household purposes in accordance with the Tineco Instruction Manual. Spare parts: All Tineco spare parts purchased from Tineco website have a 1-year warranty on electric components against original defects in material and workmanship since purchase date when used for private household purposes in accordance with the Tineco Instruction Manual.
